Adapters
Different internatinoal versions are available at the reception desk. We are also happy to provide you a power strip for several connections.
Airport
- Frankfurt airport is about 180 km away
- Airport Nuremberg is about 90 km away
Allergy sufferers
For allergy sufferers, our housekeeper will prepare your room with appropriate bedding. All allergy-free rooms are located in the main building on the 3rd floor.
Arrival
On the day of arrival your room will be at your disposal as of 3:00 pm.
Baby beds
We are happy to provide these with an extracharge in your room.
Banks
We will gladly explain the way to the nearest bank branch in Rothenburg.
Vicinity search with Google Maps
Bathrobes
Our housekeeping team will be happy to bring a bathrobe to your room upon request.
Bicycles
Rental bikes for excursions can be organized for you by the reception staff.
Breakfast
From 7:00 to 11:00 am breakfast is served as a buffet in the Knight's Hall (in the main building)
Cab
Ask our reception staff. We will be happy to order a cab for you.
Car rental
Ask our staff at the reception desk. We will be happy to help you organize a rental car. Please note that the car rental is located in Ansbach, not Rothenburg.
Church service
Our receptionist staff will be happy to inform you of service times and explain where each church is located.
City map
Is kept on hand for you in different languages at the reception desk.
Complaints
If something is missing or doesn’t work to your satisfaction, please do not hesitate to contact our management.
Credit cards
We accept the following credit cards: EC card, Visa, MasterCard and Diners Club.
Departure
On the day of departure we expect you to vacate your room by 11:00 am. You can leave your luggage in the luggage room at any time.
Do not disturb
If you do not wish to be disturbed, please hang the "Do Not Disturb" sign on the outside of your room door. If you do not want to be called, please inform reception.
Doctors
Please contact our reception staff.
Dogs
Although you are welcome to bring your dog along (fee required) to the hotel, dogs are not allowed in our breakfast room and in the rooms on the 3rd floor of the main building.
Emergencies
In case of emergency, please contact our reception desk at telephone number 400, or dial the general emergency numbers from your room.
Emergency numbers
Fire: 0-112
Police: 0-110
You can access the emergency exit at the end of the corridors on each floor or via the main staircase. Please follow the signs in the corridors.
Excursions
Rothenburg has a lot to offer. We will be happy to put together an individual program for you at the reception desk.
Extra bed
We will be happy to provide you with an extra bed in selected hotel rooms at an additional cost. Please indicate this when you reserve your room so that we can select a suitable room for you.
Extra blanket
There is an extra blanket in your closet. Our housekeeper will be happy to bring another blanket to your room.
Flowers
Our reception staff will of course help you procure a bouquet of flowers.
Garages
We have lockable garages (subject to availability) that you can rent for a fee.
Golf
- Rothenburg-Schönbronn (18 holes) - 10 km
- Bad Windsheim (18 holes) - 25 km
- Colmberg (9 holes) - 20 km
Hairdresser
Please contact our reception staff.
Hiking
Our reception staff will be happy to recommend various hiking trails.
Hotel reservation
For your subsequent booking, please contact our room reservation at reservierung@hotel-eisenhut.de or by telephone on +49 (0) 9861 8704930. A reservation is also possible directly online at https://onepagebooking.com/hotel-eisenhut.
Hygiene articles
In case you forget something at home, we are happy to keep items such as razors and toothbrush kits on hand for you at the reception desk.
Information
Our receptionist staff will be happy to assist you with any information or requests.
Internet
You are welcome to use our free internet access throughout the hotel - WLAN Hotel Eisenhut by LAN 1
Key
Please take your room key with you.
Linen change
We will gladly change your bed linen and towels daily upon request.
Lost property
If you lose something, please contact our reception. Please do the same if you happen to find something.
Luggage
We can deposit your luggage if necessary.
Mail
Stamps and postcards are available at the reception desk. Mail is collected daily in the morning.
Mailbox
Feel free to drop off your any mail you want to send at the reception desk - we'll take care of it!
News
We will deposit any messages for you in your key box.
Pillows
We have extra pillows ready for you at reception.
Choice of pillows in your room:
Large pillow 80cm x 80cm
Small pillow 80cm x 40cm
Available for you at the reception:
Neck pillow 50cm x 30cm
Pharmacy
The Marienapotheke pharmacy is located directly to the left of the hotel in Herrngasse street.
Route planning with Google Maps
Phone
Your room is equipped with a direct dial telephone. Press "0" and for an outside line (liable to charges). Dial a room number to reach another room. Dial 400 for our reception desk.
Photocopying service
Our reception staff can make photocopies you request at a charge.
Rail connections
Our reception staff will be happy to inform you about the Deutsche Bahn railway timetables.
Deutsche Bahn website
Reception
Our receptionist staff are available for you daily from 6:30 am to 10:30 pm at the reception desk or by calling 400.
Restaurant hours
Agnes Stüberl
For the current opening hours oder menu please visit: Agnes Stüberl
Breakfast in the Knight's Hall
daily from 07:00 - 11:00 am
Room cleaning
Your room will be cleaned daily. We will be happy to provide additional room cleaning upon request (for an additional charge).
Room service
Our restaurant staff will be happy to serve you food and drinks in your room. Please note that there might be a waiting time of 45 minutes
Scan
We will be happy to scan any documents for you upon request.
Sewing service
You will find sewing utensils in the closet of your room.
Shopping facilities
Our reception staff will be happy to advise you.
Shuttle service
Please contact the reception desk in case you require shuttle service. We will be happy to advise you!
Slippers
Slippers are in the closet of your hotel room.
Souvenirs
You are welcome to purchase them at the reception desk.
Television
Each room is equipped with a TV set.
Ticket reservation
Our reception staff is happy to organize tickets for concerts or events for you.
Train connection
Our reception staff will be happy to help you book your train ticket.
Deutsche Bahn website
Umbrellas
You will find them in our hotel lobby and are welcome to use them free of charge.
Vouchers
Value vouchers for our hotel are available both at the reception desk and in our online store.
Wake-up call
The TV allows you to set your own wake-up call:
- Turn on the TV and press "Menu" on the remote control
- Go to "Time" and then to “Alarm clock” on the remote control
- Now set the desired time and press "OK".
